Information We Collect from You
When you register and use the tiktokbet platform, we collect the following categories of information to ensure our services run smoothly and securely:
- Account information: Your full name, email address, phone number, date of birth, and encrypted password as provided during registration.
- Payment information: Transaction details in MYR (RM), including the payment method used (DuitNow, GrabPay, FPX), amount, date, and reference number. We do not store credit or debit card numbers directly — all processing is handled through secure third-party payment providers.
- Device and browser information: IP address, device type, operating system, browser type, screen resolution, and language settings. This information helps us identify technical issues and optimise how the platform displays on your device.
- Usage data: Pages visited, time spent, clicks, searches, betting history, and interactions with platform features.
- Cookies and trackers: Small data files stored on your device to maintain your login session, save user preferences, and analyse usage patterns in aggregate.
Why We Use Your Information
Platform Operations
Processing account registrations, verifying identities, handling deposits and withdrawals in MYR, managing bets, and providing responsive customer support.
Security & Compliance
Detecting and preventing fraud, money laundering, and suspicious activity. Complying with applicable legal requirements, including KYC obligations.
Service Improvements
Analysing aggregated usage data to identify areas for improvement, optimise platform performance, and develop a better user experience.
Account-Related Communications
Sending transaction notifications, security alerts, policy updates, and promotional information (subject to your communication preferences in your account settings).
Data Retention, Security and Third-Party Sharing
How We Protect Your Data
All personal data collected by tiktokbet is stored on servers protected with industry-standard SSL encryption. Access to users' personal data is restricted to staff who require it to carry out their duties. We conduct regular security reviews to ensure our systems remain up to date and fully protected.
Third-Party Sharing
Tiktokbet does not sell or rent your personal data to any third party for marketing purposes. However, we may share necessary information with:
- Payment service providers such as DuitNow, GrabPay, and FPX banks to securely process your RM transactions.
- Technology service providers who assist us in operating the platform infrastructure, subject to strict confidentiality agreements.
- Legal authorities when required to do so by Malaysian law or a valid court order.
In all instances of data sharing, we ensure that recipients adhere to data protection standards equivalent to those required by tiktokbet itself.
Your Rights as a tiktokbet User
As a tiktokbet platform user, you have the following rights regarding your personal data:
- Right of access: You may request a copy of the personal data we hold about you at any time.
- Right to rectification: If you find that the information we hold about you is inaccurate or out of date, you can request a correction. Basic information can be updated directly through your account settings.
- Right to erasure: Under certain circumstances, you may request the deletion of your personal data. Please note that some data may need to be retained to fulfil legal obligations or for the purposes of resolving ongoing disputes.
- Right to object: You can object to the processing of your data for specific purposes, such as promotional communications. This setting can be changed in your account section.
To submit any requests relating to your privacy rights, please contact us via the support email below. We will process your request within a reasonable timeframe and provide a clear response. General enquiries about the platform can be addressed quickly through FAQ section us.
Policy Changes and How to Contact Us
Privacy Policy Updates
Tiktokbet reserves the right to update this privacy policy from time to time to reflect changes to our services, legal requirements, or industry best practices. Users will be notified of any significant changes via a notice on the platform or to their registered email address. The date of the most recent update is always shown at the top of this page. Continued use of the platform after any changes take effect will be considered your acceptance of the revised policy.
Contact Our Privacy Team
If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal data, please contact us:
Email: [email protected]
We are committed to providing a clear and meaningful response within 7 business days of receiving your request.
Confident in Your Data Security?
Tiktokbet puts the privacy and security of every user first. Create an account today and enjoy a fully protected online entertainment experience. Have questions? FAQ we're here to help.